Terms & Conditions


  1. The contract made when you book is between the hirer and the owner. The hirer agrees to ensure that all occupants abide by these booking conditions.
  2. Full instructions will be forwarded to you on receipt of the final payment, including directions to the property, arrangements for obtaining keys and a local contact point in the event of any problems.
  3. Please note that the hirer must supply their own bed linen and towels. Pillows and duvets are supplied.  There is a king size bed with king size duvet, a double bed with king size duvet and a single bed with a single duvet.
  4. Electricity will be charged separately.
  5. The hirer agrees to vacate the property at 10am on the agreed date of departure and to leave the property as they found it.
  6. The hirer agrees:
    -to be responsible for and take reasonable care of the property during the let.
    -to ensure that there is no smoking on the property.
    -to ensure that no pets are kept on the property.
    -to make good any loss, breakage or damage caused and to notify the owners of such damage.
    -to leave the property at least as clean as it was on arrival and to return all items to their original places
    -to permit the owner or his representatives to enter the property at any reasonable time to carry out needed repairs.
    -that the number of persons staying shall not exceed the maximum number advertised for the property without the owners’ consent prior to arrival.
    -not to camp or pitch tents in the garden ground.
    -to read the information supplied about the property and comply with any instructions therein.
  7. Please note that £100 of the deposit total is returnable and this will be repaid to the hirer after the holiday providing there have been no damages or additional cleaning required.
  8. The full balance of the rental is due 8 weeks before the entry date and at this stage you will have paid the full rental amount and the returnable deposit. If the balance has not been paid within the 8 week time period, the owner reserves the right to cancel the booking and to re-advertise the property as available for let and also to accept an alternative booking.  In the event of the hirer cancelling the booking within this time for any reason, after having paid the balance, the owner agrees to re-advertise the booking in an attempt to re-let the property.  If the owner is successful in re-letting the property to another client, the owner, at his/her discretion, will reimburse the balance (or part of the balance if the property has to be re-let at a reduced amount).  Please note that if the property cannot be re-let, the balance will not be refunded.  It is strongly recommended that the hirer take out a travel insurance policy with a cancellation clause, which may entitle the hirer to recover non-refundable money paid out.  The owner does not have cancellation insurance.
  9. In the unlikely event that the property is unavailable for a reason out with the owners control (e.g. fire damage or any other reason) then all money paid will be refunded. However, no further liability will fall on the owner.  In no event shall the liability of the owner exceed the rental paid.
  10. The hirer agrees to bring any problems to the attention of the owner or his representatives as soon as possible in order that a remedy can be attempted.
  11. Every effort is made to ensure all aspects of the property are as advertised. However, no liability will be accepted for items out with the owners control, e.g. flood, drought, power cuts, nor for injury or loss on the premises.  Safety information and equipment is provided within the property and those staying should read the safety information on arrival.